News

Amazon Transcribe now supports automatic content redaction

Contact centers often rely on an agent remembering to pause call recording when collecting sensitive personal information. This approach is error prone and distracts the agent from having a focused conversation with the customer. There are solutions that exist for […]

News

AWS Service Catalog is now available in Hong Kong and Bahrain

AWS Service Catalog is new available to customers in the AWS Bahrain and Hong Kong regions. AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. Enterprises can centrally curate […]