Amazon Connect adds custom terminating keypress for DTMF

Amazon Connect now enables you to define a custom terminating keypress when capturing DTMF (dual-tone multi frequency) inputs to provide greater flexibility when accepting multiple inputs during a call. Instead of the default “#” to signal the end of DTMF collection, you can now specify a different digit such as “*” or a series of digits such as “##” or “0000”. For example, this can be used to let your callers enter multiple inputs such as account number, amount, and stock name in a single stream of digits, rather than enter each input one at a time. 

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